About Global In One Ltd

Your trusted IT solutions partner with over 20 years of experience delivering excellence in technology infrastructure

Get in Touch

Our Mission

Global In One Ltd provides comprehensive technology infrastructure services, specializing in ICT, Electrical Engineering, and Automation solutions. We partner with businesses to implement, monitor, and maintain the critical systems that drive their operations.

Our mission is to deliver expert technology guidance through professional alliances with specialized manufacturers, providing our clients with a robust and scalable foundation for growth.

We are committed to creating lasting client relationships by consistently exceeding expectations and delivering innovative solutions that address today's challenges while preparing for tomorrow's opportunities.

We believe that no two businesses are the same and that one size does not fit all. We tailor our solutions to ensure they fit your company's specific needs, providing technology that works for you and helps optimize your business.

Global In One Ltd Achievement Award
0
Years of Experience
0
Projects Completed
0
Happy Clients
0
Industry Partners

Our Comprehensive Service Offerings

End-to-end technology solutions for your business needs

Infrastructure Solutions

Complete IT infrastructure design, implementation, and management

  • Structured Cabling systems
  • Wired & Wireless LAN
  • Routers & Firewalls
  • Servers & Virtualization
  • Cloud Managed services

Communication Systems

Advanced communication solutions for seamless connectivity

  • Voice Over IP & Unified Communication
  • Video Conference solutions
  • Contact Center systems
  • Public Address & Audio-Video systems

Security & Surveillance

Comprehensive security solutions to protect your assets

  • CCTV & Video Surveillance
  • Access Control systems
  • Fire Safety Systems
  • Network Security solutions

Electrical & IoT Solutions

Modern electrical and automation systems

  • Electrical installations
  • IoT implementation
  • AC & Ventilation systems
  • Energy management solutions

Our Business Partners & Certifications

Strategic alliances with industry leaders

We have strategically created partnerships with multiple hardware, software and service vendors to ensure that we can get you the best fitting solution. Our team is trained and certified by industry leaders to deliver exceptional service.

Vendor Certifications

Our engineers hold certifications from leading technology providers

Strategic Partnerships

Official partnerships with world-leading manufacturers

Quality Assurance

Certified processes for quality delivery and support

Our Consultancy & Design Services

Expert guidance for your technology investments

Our Technical Consultants have many years' experience across a wide range of multivendor products and technologies, with expertise to troubleshoot and add value across multiple scenarios.

We believe that technologies whether IP, UC, WLAN or Contact Centre should drive businesses forward and create competitive advantage. We are able to recommend and deliver solutions that will give your customers a distinct edge over the competition.

Our consultants can undertake a comprehensive review of your customers' existing infrastructure. This may be required as your customer could be making a small tactical investment or reviewing their broader IT strategy. We will present an independent recommendation on the most appropriate solutions and/or services to achieve their goals.

Consultancy Services

Our Service-Level Agreement (SLA)

Commitment to quality and reliability

Our service-level agreement (SLA) is a contract between Global In One LTD and our customers that documents what services we will furnish and defines the service standards we are obligated to meet.

Preventive Maintenance

Regular system checks and updates to prevent issues before they occur

Curative Maintenance

Rapid response and resolution for any technical issues that arise

Software Evolution

Continuous updates and improvements to keep your systems current

For maintenance contracts and support services, contact us at support@globalinone.rw or call +250 78 853 1771

Our Recent Success Stories

Delivering excellence across various industries

Rwanda Revenue Authority Project
Rwanda Revenue Authority (RRA)

Contact Center System Implementation

Global In One LTD was awarded to supply and integrate a Contact Center system for RRA TAX PAYERS SERVICES.

Solutions Provided:

  • Voice Automated Attendant (VAA) system
  • Automated Call Distribution (ACD) with toll-free number 3004
  • Skills-based call routing and supervision
  • CRM integration with business applications
  • Remote agent facilities

Technologies Deployed:

  • Alcatel Lucent OmniPCX servers
  • OmniTouch Contact Center
  • Microsoft Dynamics CRM
  • VMware virtualization
MINECOFIN Project
MINECOFIN

Unified Communication System Deployment

Global In One LTD was awarded to supply and deploy a Unified Communication System for the Ministry of Finance and Economic Planning.

Solutions Provided:

  • Seamless communication across mobile phones, tablets, desk phones and computers
  • Real-time interaction and content sharing
  • Presence and availability management
  • Multi-tasking capabilities

Technologies Deployed:

  • Alcatel Lucent Open Touch Multimedia Services
  • Unified Communication platform
PIASS Project
PIASS University

Network Infrastructure Upgrade

Global In One LTD was selected to provide a robust and highly available network giving students 24/7 access to PIASS information.

Solutions Provided:

  • Converged data and voice network
  • Centralized network management system
  • High-availability server infrastructure
  • BYOD (Bring Your Own Device) support
  • WLAN integration with student portal

Benefits Delivered:

  • 24/7 access to educational resources
  • Enhanced Internet use in classrooms
  • Improved communications between campus buildings
  • Future-proof infrastructure for expansion

Our Team Expertise

Highly trained and certified professionals

Global In One Itd team is trained and educated in the field, competent through experience and past performance, and armed with a state-of-the-art tool set to bring up any kind of engineering services Turnkey style.

Our Suppliers are in regular contact with our engineers from the beginning of the projects to end. We are entrusted to the end and it does not prevent them to come and participate in our projects if there is need. We partner with leaders in respective areas to make sure our customers enjoy the latest and the best technologies.

Alcatel-Lucent Enterprise

Certified System Expert

Microsoft Certified Expert

Our Certifications

Validating our expertise and commitment to quality

We source products from different sources. An important element of our overall business strategy is to develop and maintain close relationship with our key suppliers, which include the world's leading manufacturers of IT systems and Cabling system suppliers certifications.

CISCO CERTIFIED

CCIE ROUTING AND SWITCHING

Vmware Master Specialist

SPECIALIST

FEBRITTIET CERTIFIED PROFESSIONAL

Network Security

INFORMATION

CNCF® Certified Network Cable Installer

VARGE ESG LAN CONTROLLER

EUROPE® PREVINCI LYVIALL

Business Partners Certifications

Collaborating with industry leaders to deliver exceptional solutions

We source products from different sources. An important element of our overall business strategy is to develop and maintain close relationship with our key suppliers, which include the world's leading manufacturers of IT systems and Cabling system suppliers certifications.

Ready to Transform Your IT Infrastructure?

Partner with us to build a technology foundation that drives your business growth and ensures operational excellence.

Get in Touch